Returns & Exchanges

At GearUP Booster Shop, we stand by the quality of our high-performance electronics and offer a 30-day window for returns on all eligible hardware. If your booster or accessory doesn't meet your expectations, we are committed to providing a seamless exchange or refund process.

Return Process

• 1.
  Initiate a Request

  Log into your account and navigate to your order history to submit a return request or contact our support team with your order number.

• 2.
  Prepare the Package

  Securely pack the electronic device in its original packaging, ensuring all cables, manuals, and protective components are included.

• 3.
  Ship the Product

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our warehouse, your refund or exchange will be processed within 5-7 business days.