Frequently Asked Questions

Everything you need to know about your GearUP tech experience.

What kind of warranty comes with my electronics?

All GearUP Booster Shop products come with a standard 12-month manufacturer warranty covering any technical defects or hardware malfunctions.

How long does shipping take for high-end components?

Standard shipping typically takes 3-5 business days. For high-value components, we use insured expedited shipping which usually arrives within 48 hours.

Can I return a product if I have already opened the box?

Yes, we offer a 30-day return policy. However, opened electronics must be in original condition with all cables and manuals included to qualify for a full refund.

Are your products compatible with both Windows and macOS?

Most of our peripherals and hardware are cross-platform compatible. Please check the 'Technical Specs' section on the specific product page for verified OS support.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and secure cryptocurrency payments for all tech hardware and accessories.

How do I track my order status?

Once your order is processed, you will receive an email with a unique tracking number and a link to our real-time logistics portal.